YE RS Solutions SIA – General Terms and Conditions of Sale and Delivery
1. Scope of Application
These terms apply exclusively to the supply of goods and services between businesses (B2B), where YE RS Solutions SIA acts as the seller. Deliveries do not include installation unless both parties agree otherwise in writing. Placing an order constitutes acceptance of these terms. Changes are valid only if agreed in writing. The terms do not apply to agency agreements or consumer transactions.
2. Offer
All offers are made in writing and are valid for 30 days unless stated otherwise. Offer prices are not subject to further discounts or promotions unless specifically agreed. Information on websites, in catalogs, and offers is for reference only and does not form part of the contract. The seller is not liable for any errors in the provided information.
3. Contract Conclusion
A contract between YE RS Solutions SIA and the customer is formed when one of the following occurs: both parties sign a written agreement, the customer provides written acceptance of a binding offer, or the seller provides written confirmation of the customer’s order. Online advertising is not a binding offer – a contract is only formed after written confirmation of the price and delivery time.
4. Drawings and Descriptions
Product descriptions, technical data, and prices are for informational purposes and do not form part of the contract. YE RS Solutions SIA is not liable for errors in catalogs or advertisements. All technical documents remain the property of the creator and may not be used or distributed without written permission.
5. Prices and Currency
Prices are based on those listed on the RS website at the time of order, unless agreed otherwise. Prices are net, excluding VAT and delivery costs. Prices in foreign currencies are converted into euros using the Finnish Bank's selling rate. If the rate changes by more than ±2%, YE RS Solutions SIA may adjust prices accordingly.
6. Ordering and Delivery Terms
YE RS Solutions SIA reserves the right to accept or reject orders within a reasonable time. If the customer selects a specific supplier, they are responsible for the suitability of that choice. YE RS Solutions SIA is not liable for the compliance or performance of such products. Deliveries are made under EXW terms or as otherwise agreed. For RS orders over €100, delivery up to 30 kg is free. Smaller orders are subject to a €18.00 handling and packaging fee (excluding VAT). For shipments over 30 kg, actual delivery costs apply.
7. Payment Terms
Unless agreed otherwise, payment is due within 14 days from the invoice date. Late payments are subject to the statutory interest rate and potential collection costs. The seller has the right to request advance payment or other guarantees.
8. Ownership and Transfer of Risk
Ownership passes to the customer only upon full payment. Risk transfers to the customer when the goods are handed over to the carrier. If the customer refuses delivery, YE RS Solutions SIA may charge storage and reshipping costs.
9. Product Information and Availability
YE RS Solutions SIA may modify product design or discontinue products without prior notice. Current information is available on the website. Manufacturing or country of origin details are provided upon request.
10. Warranty and Liability
YE RS Solutions SIA provides the manufacturer’s warranty, which does not cover damages caused by misuse or unauthorized modifications. Defective goods may be repaired, replaced, or compensated according to the warranty. Claims must be submitted in writing with an RMA number.
11. Export and Usage Restrictions
The customer agrees to comply with international export regulations (UK, EU, USA) and not to sell products to prohibited countries. Prohibited use includes: weapon manufacturing, life-sustaining systems, and military applications without authorization.
12. Sanctions and Export Control Regulations
The customer confirms they will not distribute products to sanctioned entities (EU, UN, OFAC, etc.). The customer must monitor intermediaries and immediately notify YE RS Solutions SIA of any potential violations. YE RS Solutions SIA may suspend deliveries and terminate the contract in case of violations.
13. Limitations of Liability
YE RS Solutions SIA is not liable for indirect damages such as business interruptions or lost profits. The maximum liability is the product price or €10,000. This does not affect liability for personal injury or intentional breaches.
14. Cancellation and Returns
Orders can be canceled only with the seller’s written consent. Returns must be made within 30 days, unused, and in original packaging. If the error is the customer’s, compensation will not exceed 70% of the price. The customer bears transport costs. NCNR items (non-cancellable, non-returnable): Orders made to customer specifications are non-cancellable and non-returnable once confirmed.
15. Legal Compliance
The customer is responsible for the lawful use, storage, and labeling of products. YE RS Solutions SIA is not liable for breaches of these obligations.
16. Force Majeure
YE RS Solutions SIA is not liable for delays caused by external circumstances (strikes, pandemics, natural disasters, etc.). If disruptions last over 14 days, YE RS Solutions SIA may cancel the order.
17. Intellectual Property
All content and number copyrights belong to YE RS Solutions SIA or its licensors. They may not be used without written permission.
18. Confidentiality
The customer must not disclose confidential information without YE RS Solutions SIA’s written consent. This obligation remains valid after the contract ends.
19. Anti-Corruption Requirements
The customer must comply with applicable anti-corruption laws and report suspicious situations to YE RS Solutions SIA. A violation is considered a material breach of contract.
20. Personal Data Processing
Personal data is processed in accordance with applicable legislation. The customer ensures its representatives are informed and have provided necessary consents. The privacy policy is available upon request.
21. Disputes and Other Terms
The contract is binding, and any amendments must be in writing. Latvian law applies to the contract. All disputes arising from or related to this contract will be settled in the competent courts of Latvia. YE RS Solutions SIA may assign its rights and obligations to third parties without prior customer consent.